Customer Service

Aids For Arthritis is the oldest and largest arthritis products company in the United States. We offer proven products, a lowest price guarantee, an unconditional money back guarantee, free shipping on orders of $75 or more, fast delivery, and your choice of secure online ordering or toll free 800 phone ordering.

Enjoy shopping!

Be assured that the information you provide is secure. Everything you enter on the order form (including your credit card information and what you're buying) is protected by Secure Socket Layer (SSL) encryption.

RATHER BUY BY 800# Or Mail? By Phone-

Call us Toll Free at 1-800-654-0707

Mon-Fri 9AM-4PM EST

Our representatives will be happy to take your order or answer your questions. 

By US Mail, send name, address, products selected, phone number, and credit card number or check or money order to:

Aids For Arthritis, Inc.

1019 A Industrial Drive,

West Berlin, NJ 08091

E-mail us:


Standard - We ship most orders in 48 hours or less. We ship heavier packages by UPS Ground and lighter packages by US mail. This results in delivery to you in 4-9 business days from date you order.

Rush - We ship most orders within 24 hours or less. We ship heavier packages by UPS 3 Day and lighter packages by Priority Mail. This results in delivery from 3 to 5 business days from date of order.


Standard Delivery

Up to - $10.00 $4.95

$10.01 - $20.00 $5.95

$20.01 - $30.00 $6.95

$30.01 - $40.00 $7.95

$40.01 - $50.00 $8.95

$50.01 - $75.00 $10.95

$75.01 + FREE

Rush Delivery adds $7.95 to Standard Delivery charge.

To obtain Rush Delivery, type in "Rush Delivery" in the "Ordering Instructions" section of our order form. We will expedite processing, packing and delivery and add the $7.95 extra charge to your credit card. A few very large or heavy items can't be Rush Delivered and incur a small 6.00 overweight or large shipping fee during checkout, these items are marked in their description. For all non-contiguous US destinations (including non-US destinations), we ship by airmail and charge you the actual postage we must pay, plus $5.00 for packing and special handling involved. If you would like to know the exact charge in advance, ask the question in the "Ordering Instructions" section of the order form. We will email you the charge and not charge your credit card or ship your order until you email us back with your approval.




Returns - Money Back Guaranteed.

Our goal is for you to be completely happy with your purchase. If for any reason you are not 100% satisfied with your purchase, Please return any unused item in its original packaging to our mailing address Attention: RETURNS We will credit you for the amount of the product. We regret we cannot return any hygiene related items even if unused Thank you for your understanding. Happy Shopping.